PRIVACY AND DATA PROTECTION POLICY
Registration information:
When you register or contract hotel services with Soler Hoteles, you will be asked to complete a registration form in which you specify your name, address and street number, country, telephone number, email address, and other information. We use this registration information to carry out transactions initiated by you, make bookings, contact you for customer service, improve our offers and services, and collect statistics about our affiliates. We use these statistics to categorize our affiliates, for example, by country of residence, and to send you new services and deals. We may use your email address to contact you regarding such new services and deals or to send you promotional newsletters or electronic messages, unless you indicate otherwise (see below: opt-out policy).
Surveys:
Soler Hoteles may periodically conduct or present online surveys. The information obtained through these surveys will be used to improve Soler Hoteles' product and service offerings.
Use of the page:
Soler Hoteles keeps track of host IP addresses for system administration and security purposes. We also monitor site traffic by tracking page views, which allows us to plan for growth (e.g., by adding new servers).
Disclosure to third parties:
If you reserve or purchase products or services on this site, Soler Hoteles provides the relevant personal information to the service provider contracted to complete the transaction. Soler Hoteles also provides personal information to its third-party service providers (such as Soler Hoteles programmers) who assist in providing, maintaining, and marketing this site, but these third parties are bound by confidentiality agreements that prohibit unauthorized use or disclosure of the information to which they have access. Soler Hoteles does not sell "user lists" or individual member names to third parties, and has no intention of doing so in the future. Soler Hoteles will disclose personal information to government officials or legal entities when legally required, and will also do so if it deems it necessary to protect the rights or property of Soler Hoteles or its users. Soler Hoteles may also share personal information with its affiliates.
Opt-out Policy:
If you do not wish to receive promotional information, you may indicate this at any time through Soler Hoteles' contact channels. Under no circumstances will communications be sent without your consent or the option to opt out.
Storage and transfer of information:
For security reasons, Soler Hoteles does not store its users' credit card information. Therefore, each time the user makes a transaction, they must re-enter their card information. All other personal information is collected and stored on servers physically located in the United States. Soler Hoteles may relocate these servers to another country in the future and may store personal information in the United States or other countries for backup purposes.
External links:
This site contains links to other websites. Soler Hoteles is not responsible for the confidentiality or content of such websites.
Public access to information:
By posting information in a public area of this site (for example, notices, chat groups, electronic photo albums), that information will be available to other members and users. Soler Hoteles cannot control how third parties use the information posted. Please remember that any information disclosed in these areas may become public, and you are advised to proceed with caution.
Security:
This site contains security measures to protect against the loss, misuse, or alteration of information under Soler Hoteles's control. These measures include the use of SSL (Secure Socket Layer) encryption, a system that allows the browser to automatically encrypt data before transmitting it. Despite our security measures, we remind you that "perfect security" does not exist on the Internet.
To contact us:
If you have any questions about this Privacy Statement, Soler Hoteles' practices, or your relationship with this site, you can contact us through the "Contact Us" section.
Modifications:
Any changes to Soler Hoteles' use of personal information will be reflected in future versions of this Privacy Statement and published on this page. Users are encouraged to review this statement periodically.
Applicability:
By browsing and/or using this site, you expressly agree to any use and disclosure of the information you provide ("personal information") in accordance with Soler Hoteles's terms of use and this Privacy Statement. This statement is incorporated into and subject to those terms. This site is exclusively for hotel-related purposes. Any other use is prohibited.
