Frequently Asked Questions - Soler Hoteles, Argentina

Useful information about bookings, services and more, all in one place

In this section, you'll find frequently asked questions about bookings, cancellations, payment methods, services, hours, and more at Soler Hoteles.

Our goal is for you to enjoy a simple, safe, and hassle-free experience during each of your stays.

How can I make a booking?

Booking at Soler Hoteles is easy, secure, and straightforward. You can do so through our website, where you'll find real-time availability, exclusive deals, and all the information you need. If you prefer more personalized service, you can also contact us via WhatsApp, email, or phone. We're here to help!

What payment methods do we accept?

We accept credit and debit cards, bank transfers, and cash payments at the hotel. Options may vary by property. Before confirming your reservation, we'll provide all the details so you can choose the option that best suits you.

Can a reservation be modified or cancelled?

Yes. All our bookings have clear modification or cancellation conditions, which vary depending on the rate selected. You can review them before confirming your stay.

If you need to make a change, please visit My booking page or contact us for more information. We're here to help you through the process.

Is breakfast included?

Yes, all our rates include breakfast.

_{Important: We offer a gluten-free breakfast. Please let us know in advance so we can prepare it appropriately.}

Are pets allowed?

Due to internal policies we do not accept pets.

What are the check-in and check-out times?

Check-in time is from 2:00 p.m., and check-out time is until 10:00 a.m.

_{Important: Please inquire about early check-in or late check-out options, subject to availability.}

Do the hotels have parking?

Yes. Several of our hotels have their own parking or have agreements with nearby garages. When you make your reservation, we will inform you whether this service is included or has an additional cost.

Is Wi-Fi available?

Yes, all our hotels have free Wi-Fi in rooms and common areas, so you can stay connected during your stay.

What services does each hotel include?

Each hotel offers different amenities, but you'll always find personalized service, daily housekeeping, Wi-Fi, breakfast, and spaces designed to make you feel comfortable. Some hotels also offer fully-equipped apartments, a restaurant, or work areas.

Do you offer special rates for companies or groups?

Yes. We offer special conditions for corporate travel, events, delegations, and groups. If you're planning a trip or need frequent accommodations, contact us and we'll put together a customized proposal for you.